Terms of service

Welcome to Divyaura Store.

Throughout these Terms, the words "we," "us," and "our" refer to Divyaura Store. We operate this website and all related products, services, information, and content to provide you with a secure and convenient shopping experience. Our online store is powered by Shopify, which enables us to offer our products and services.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website.

SECTION 1 – ELIGIBILITY

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree that all information provided during registration or checkout is accurate, complete, and up to date.

SECTION 2 – PRODUCTS

We make every effort to display accurate product descriptions, images, specifications, and pricing.

However, slight differences in colour, texture, finish, or appearance may occur due to lighting, photography, screen settings, or the handcrafted nature of certain products.

We reserve the right to modify or discontinue any product without prior notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.

Divyaura Store reserves the right to accept, reject, or cancel any order for reasons including but not limited to:

Product unavailability
Pricing errors
Payment verification issues
Suspected fraudulent activity
Violation of these Terms

Orders cannot be cancelled once they have been shipped.

SECTION 4 – PRICING & PAYMENT

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice.

Payments are processed securely through trusted payment gateways. Divyaura Store does not store your debit or credit card details.

SECTION 5 – SHIPPING

Estimated delivery times are provided for convenience only.

Delivery delays caused by courier partners, weather conditions, public holidays, natural events, or other circumstances beyond our control shall not make Divyaura Store liable for any loss or damages.

Please refer to our Shipping Policy for detailed information.

SECTION 6 – RETURNS & REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Please review the policy before placing your order.

SECTION 7 – INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

Logos
Product images
Graphics
Text
Videos
Product descriptions
Icons
Website design

is the exclusive property of Divyaura Store and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

SECTION 8 – THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of any third-party websites.

SECTION 9 – SHOPIFY PLATFORM

Our store is hosted on Shopify.

While Shopify provides the e-commerce platform that enables us to sell our products, all purchases made through this website are transactions directly between you and Divyaura Store.

Shopify is not responsible for the products, services, or customer support provided by Divyaura Store.

SECTION 10 – PRIVACY

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

SECTION 11 – PROHIBITED USES

You agree not to:

Use the website for unlawful purposes
Upload viruses or malicious software
Attempt unauthorized access to our systems
Copy or misuse website content
Interfere with the operation or security of the website

Violation of these terms may result in suspension or termination of access.

SECTION 12 – DISCLAIMER

All products and services are provided on an "as available" basis.

To the fullest extent permitted by law, Divyaura Store does not guarantee uninterrupted access to the website or that all information will always be free from errors.

SECTION 13 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Divyaura Store shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our liability shall be limited to the amount paid for the purchased product, where permitted by law.