Shipping policy

At Divyaura Store, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand our order processing, shipping timelines, and delivery terms.


Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working business day.
  • During festivals, promotional events, or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery

Domestic Shipping (India)

  • Estimated delivery time: 3–7 business days after dispatch.
  • Delivery timelines may vary depending on your location and the courier partner.

International Shipping

  • Currently, Divyaura Store ships only within India.
  • If international shipping becomes available in the future, this policy will be updated accordingly.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking details.

You can use the tracking number to monitor your shipment through the courier partner's tracking portal.


Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Remote delivery locations
  • Other circumstances beyond our control

Divyaura Store is not responsible for delays caused by third-party courier services.


Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

Divyaura Store shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information provided by the customer.


Damaged or Missing Items

If your order arrives damaged, defective, or if any item is missing, please contact us within 48 hours of delivery.

Please include:

  • Your Order Number
  • Clear photos of the product
  • Photos of the outer packaging
  • A brief description of the issue

We will review your request and provide an appropriate resolution in accordance with our Return & Refund Policy.


Shipping Restrictions

Certain locations may not be serviceable by our courier partners.

In such cases, we will inform you and issue a full refund if your order cannot be shipped.


Contact Us

If you have any questions regarding shipping or your order, please contact us:

Divyaura Store

📧 Email: support@divyaurastore.in

🌐 Website: https://divyaurastore.in